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Knowledgebase

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CardNav
Am I required to authenticate each time the application is started or accessed?
No. The Card Control app is integrated into our SCCU Mobile app, so once you're...    [Read More]
Are the in-app notifications via push, or do you have to be logged in?
Notifications are push notifications in the app. You do not need to be logged...    [Read More]
How long can I leave a card “off”?
You can turn your cards off, leave them off as long as you want to, and only...    [Read More]
If I have two credit union accounts and a debit card with each, can I manage the different cards from the same CardNav account?
A separate CardNav account would be required for each card that belongs to a...    [Read More]
What are the benefits of CardNav?
Turn cards on or off in seconds. Use GPS to restrict transactions to businesses...    [Read More]
What if I have my card turned off, and a recurring utility bill wants to charge my card? Will that transaction be denied?
When the card is off, most card transactions are denied, and alerts are generated...    [Read More]
Will CardNav work outside the U.S.?
Yes. If your phone has an internet connection, the app will work.