This website requires Javascript to function properly.
If you are using a screen reader or other auxiliary aid and are having problems using this website, please send us a message through our Contact Us form or call 866-632-6819.

See All | Contract

    Fraud awareness resources

There are simple precautions that will keep your identity safe. We've provided information as a courtesy to assist you in protecting yourself from identity fraud and other criminal activities. Review the link and information on this page to learn how to protect your personal and financial information.

Keeping Members Safe

Soo Co-op Credit Union strives to provide our members safe, secure, and friendly service. Part of this service is ensuring that no one has access to your account that shouldn’t. The news is continually reporting on businesses that have had security breaches. With so much of our personal information readily available these days, whether through fraudulent means or simply through social media, we encourage you to monitor your account regularly.

      What you can do to help keep your account safe:

  • Monitor your account regularly through SpeedyLine, Online Banking, or Mobile Banking

  • Add alerts and monitor your debit card through CardNav

  • Add alerts to your Visa Credit Card through VISA Purchase Alerts

  • Never give out your account information unless you are absolutely sure who you are speaking with

  • Add a password to your account

Extra measures the credit union is doing to keep your account safe beyond cybersecurity and monitoring:

  • Updating your personal account information regularly

  • Scanning your ID

  • Asking questions that only the account holder would know

  • Requesting a password to be added to the account

If you do find that your account has been affected by fraud or you have become an identity theft victim, please contact us right away. Identity fraud victims should also contact the three major credit bureaus and visit the Federal Trade Commission’s website for tips.