Fraud awareness resources
There are simple precautions that will keep your identity safe. We've provided information as a courtesy to assist you in protecting yourself from identity fraud and other criminal activities. Review the link and information on this page to learn how to protect your personal and financial information.
- Federal Trade Commission
- NCUA Fraud Prevention Center
- Information on how to dispute credit report errors
- Information how to opt out of prescreened offers of credit and insurance
- Free Credit Reports
- Credit Freeze
Keeping Members Safe
Soo Co-op Credit Union strives to provide our members with safe, secure and friendly service. Part of this service is ensuring that no one has access to your account that shouldn’t. The news is continually reporting on businesses that have had security breaches. With so much of our personal information readily available these days whether through fraudulent means or simply through social media, we encourage you to monitor your account on a regular basis.
What you can do to help keep your account safe:
Monitor your account regularly through SpeedyLine, Online Banking or Mobile Banking
Add alerts and monitor your debit card through CardNav
Add alerts to your Visa Credit Card through with VISA Purchase Alerts
Never give out your account information unless you are absolutely sure who you are speaking with
Add a password to your account
Extra measures the credit union is doing to keep your account safe beyond cybersecurity and monitoring:
Updating your personal account information regularly
Scanning your ID
Asking questions that only the account holder would know
Requesting a password to be added to the account
If you do find that your account has been affected by fraud or you have become an identity theft victim, please contact us right away. Identity fraud victims should also contact the three major credit bureaus and visit the Federal Trade Commission’s website for tips.