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Knowledgebase

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Am I required to authenticate each time the application is started or accessed?
No. The Card Control app is integrated into our SCCU Mobile app, so once you're...    [Read More]
Are the in-app notifications via push, or do you have to be logged in?
Notifications are push notifications in the app. You do not need to be logged...    [Read More]
Can the app be controlled from a desktop or laptop computer? No, this is a mobile app and is controlled by a smartphone or tablet.
No, this is a mobile app and is controlled by a smartphone or tablet.
Does location functionality depend on phone signal?
An alert is triggered or a control is initiated by in-store transactions that...    [Read More]
How long can I leave a card “off”?
You can turn your cards off, leave them off as long as you want to, and only...    [Read More]
How many cards can be set up in the app?
Only debit cards will automatically be generated into the Card Control app....    [Read More]
What if I have my card turned off, and a recurring utility bill wants to charge my card? Will that transaction be denied?
When the card is off, most card transactions are denied, and alerts are generated...    [Read More]
Whom do I contact for Card Control support?
Please contact us directly at 906-632-5300 with any support questions.
Will Card Control work outside the U.S.?
Yes. If your phone has an internet connection, it will work.