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Fraud Alerts & Scams

Current Alerts

In addition to the helpful tips posted on this site to educate and protect members against scams and fraudulent activities, SCCU will also periodically add special alerts and warnings regarding current scams.

If you are unsure about any type of request for financial information, please contact SCCU directly to confirm the validity of the message before sending money or releasing any information.


Recent Warnings and Alerts Include:

July 19, 2019- Capital One Data Breach

Captial One determined there was unauthorized access by an outside individual who obtained certain types of personal information relating to credit card customers. The FBI has arrested the person responsible for this breach.

What kind of data was compromised?

Credit scores, credit limits, balances, payment history and contact information were compromised. Also, fragments of transaction data "from a total of 23 days during 2016, 2017 and 2018" were vulnerable. Although Capital One said no credit card numbers or log-in credentials were compromised, about 140,000 Social Security numbers of credit card customers were left vulnerable, as well as 80,000 linked bank account numbers of secured credit card customers.

How can I find out if I was affected?

Capital One said it will notify customers affected by the breach "through a variety of channels."

How do I protect myself?

Everyone affected by the breach will receive free credit monitoring and identity protection provided by Capital One.

Be sure to check credit cards you may have with other major retail stores that have Capital One as their issuer.

Meanwhile, customers can choose to freeze their credit, which you must do at all three credit bureaus: Equifax, Experian and TransUnion. This prevents lenders from pulling your credit report, which would stop criminals from opening a new account. The process is free, and won't impact your credit score. If you do need to open a new account or complete other activity involving your credit report, you'll need to unfreeze it first. You can also request a free copy of your credit report once every 12 months from each of the three national credit reporting agencies as well. Once you receive your reports, review them for suspicious activity, such as inquiries from companies you did not contact, accounts you did not open, and debts on your accounts that you did not authorize.Verify the accuracy of your Social Security number, address(es), complete name and employer(s). Notify the credit bureaus if any information is incorrect in order to have it corrected or deleted.

  • Equifax: 1-800-525-6285; Equifax Information Services LLC, P.O. Box 105069, Atlanta, GA 30348-5069
  • Experian: 1-888-EXPERIAN (397-3742); P.O. Box 9532, Allen, TX 75013
  • TransUnion: 1-800-680-7289; Fraud Victim Assistance Department, P.O. Box 2000, Chester, PA 19016

Keep track of credit card statements in case any fraudulent charges pop up. Also, change your passwords on those accounts. If you've used similar passwords on other accounts, you should change those, too.


July 19, 2017Consumers Should Be Vigilant and Avoid Depositing Checks from Unknown Parties

Consumers should be on the lookout for fake check scams, Soo Co-op Credit Union warned today after receiving numerous inquiries from consumers.

There are many versions of a fake check scam. However, the result is the same. Scammers lure consumers into depositing a cashier’s check, money order, or other checking instrument from someone that they don’t know and wiring or sending money to the scammers. A check may take considerably longer to clear the financial institution that issued it before the funds can be collected. It could take days or even weeks to discover that the deposited check was fraudulent.

When the check is discovered to be fraudulent, the damage may already have been done. Once a victim wires or sends funds from such a check, he or she may be responsible for reimbursing the financial institution for that amount. The financial institution will not cover the financial loss and expects the victim to pay the difference.

The Federal Trade Commission also recently issued a fake check scam alert. These checks can be hard to recognize. They may be printed with the names, addresses, and logos of legitimate financial institutions. Consumers are reminded to be on the alert and to not be pressured into wiring funds or sending money after depositing a check.

If you think you or someone you know was the victim of a fake check scam, consider taking the following steps:

  • Contact your local law enforcement agency to report the scam.
  • Contact your state’s attorney general. Contact information for each state’s attorney general can be found on the National Association of Attorneys General website.
  • File a complaint with the Federal Trade Commission. Your complaint will be filed into a secure online database, which is used by many local, state, federal, and international law enforcement agencies. Complaints from consumers help detect patterns of fraud and abuse.
  • If you or the victim is an older adult or a person with a disability, contact your local adult protective services agency. You can find local support resources using the online Eldercare Locator or by calling 1-800-677-1116.

If you get a check that you're suspicious about, don't cash it. Ask a professional at Soo Co-op Credit Union to examine any questionable check before selling property or withdrawing funds.


December 5, 2016 - Skimming Devices Found in Sault, Ontario -- The Sault Ste. Marie Police Service (Sault, ONT) would like to alert consumers about two occurrences locally where skimming devices have been located in point of sale terminals. 

Click here to read the full article from SooToday.com:
https://www.sootoday.com/local-news/police-issue-skimmer-warning-after-local-debit-terminals-compromised-479705

SCCU is recommending any member that has used their SCCU Debit/Credit Card at Galaxy Cinemas in the Station Mall and both Sault, ONT McDonald's Restaurants to monitor their account carefully and report any suspicious activity to SCCU.


August 12, 2016 -- Know that Soo Co-op Credit Union will never send you unsolicited emails, text messages, or phone calls to request your personal financial information, such as your credit card number, expiration date, PINs or passwords, or full Social Security number. You should never reply to emails, phone calls, or any unexpected communication that ask you to CONFIRM, UPDATE, or PROVIDE your member account information. 


July 1, 2016 -- Debit card fraud has become more prevalent in our local communities. To further protect the debit cards that we issue to our members, we have tightened the security measures on our debit card program.

In effort to try and combat fraudulent activity, SCCU may from time to time limit certain types of transactions. If your card is declined at the point of purchase, please immediately call the phone number on the back of your SCCU debit card. Upon verifying your identity, we may then enable the transaction for your convenience.

You can also take extra precautions to monitor your accounts. Please monitor your account activity through Online Banking. Through OLB, you can set up alerts on your account to send email notices/text messages for transactions on your accounts. We also have mobile banking available so that you can access your accounts anytime, anywhere, from your mobile phone.


June 1, 2016 -- It has been brought to our attention that calls have been recently received showing up on the Caller ID as “Soo Co-op Credit Union”. The call was reported to be an automated message saying that the credit union had a great credit card offer and to press 1 for more information. After some investigation, SCCU has determined that this is a SCAM. SCCU does not solicit by automated phone calls. If you have received a call like this and have given any personal information or credit card information, please contact SCCU at 906-632-5300 immediately. If you receive a call like this, please hang up right away! Do not give any personal information out over the phone unless you are certain to whom you are speaking with.