My account is frozen. How do I unfreeze my account?
Enter your User ID and then click on forget password. If that still isn't working you can email or call Member Service at (906) 632-5300 and speak to a Representative for assistance.
If you’re a federal employee impacted by the shutdown, we’re here to offer financial relief and personalized guidance to help you stay on track.
For assistance or to explore your options, please contact our Loan Department at 906-632-5373.
Enter your User ID and then click on forget password. If that still isn't working you can email or call Member Service at (906) 632-5300 and speak to a Representative for assistance.
